tag:blogger.com,1999:blog-31106814.post8781802574563297902..comments2023-11-21T22:46:59.509-08:00Comments on Gather No Dust: Library directors can get obsessed with the numbersjdscott50http://www.blogger.com/profile/04229906352079565341noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-31106814.post-35496281934742956372008-05-30T14:22:00.000-07:002008-05-30T14:22:00.000-07:00I have heard that approach from other library dire...I have heard that approach from other library directors. It's always a wonder if there is another side. It is always good to respond. Of course, the situation in Wisconsin with the "Customer Service Librarians" had a response that was worse than the original article :)<BR/><BR/>I say the same to my staff. If they aren't comfortable or feel overwhelmed, they need to call the police.jdscott50https://www.blogger.com/profile/04229906352079565341noreply@blogger.comtag:blogger.com,1999:blog-31106814.post-50829744271285361402008-05-30T12:47:00.000-07:002008-05-30T12:47:00.000-07:00I hope there's another side to the story in Hartfo...I hope there's another side to the story in Hartford, but that sounds dang near unconscionable.<BR/><BR/>I sit down with each new person we hire and tell them there's nothing more important than the safety of the patrons and staff. Every staff person is authorized to throw somebody out of the library when they think it's needed. Every staff person is encouraged to call the Police whenever they think it might be needed. They don't have to ask permission, just make the call!<BR/><BR/>Our statistics are just fine, thanks. But you've got to do things in the right order.Terry Dawsonhttps://www.blogger.com/profile/12434269661641494757noreply@blogger.com